Last Updated: 4 November 2026
Welcome to Balloon Decore (https://balloondecore.com/). We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, enquire about our decoration services, or submit a booking request.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you use our website or contact us, we may collect the following information:
- Personal Information: Your name, mobile number, and email address.
- Event Information: Event date, preferred time, event address, and decoration requirements.
- Booking Information: The decoration setup or product you enquire about and the details of your booking request.
- Communication Information: Messages and details you voluntarily share with us through WhatsApp, email, or other communication channels.
- Technical Information: Basic website usage information, such as browser type, device information, IP address, and cookies, where applicable.
Please do not share sensitive personal information unless it is necessary for your enquiry or booking.
2. How We Use Your Information
We use the information collected to:
- Respond to your enquiries and booking requests.
- Contact you regarding your selected decoration setup.
- Check event details and discuss service requirements.
- Confirm or update booking arrangements.
- Provide customer support.
- Improve our website, products, and services.
- Maintain business records and comply with applicable legal requirements.
3. Booking Requests
Submitting a booking request through our website does not automatically confirm your booking.
We use the information you provide to contact you and discuss the availability, pricing, location, and other details of your requested decoration setup. Your booking will be treated as confirmed only after we communicate confirmation to you.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our website, manage communications, deliver services, or maintain technical systems.
For example:
- Website hosting and maintenance providers.
- Email service providers.
- WhatsApp and other communication platforms.
- Technical, payment, or professional service providers, where required.
Such providers may process information according to their own privacy policies and applicable requirements.
We may also disclose information when required by law or by a competent authority.
5. WhatsApp Communication
If you choose to contact us through WhatsApp or submit a booking request that opens WhatsApp, your message and information will be processed by WhatsApp under its own terms and privacy policy.
Please review WhatsApp’s privacy policy before sharing information through that platform.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, improve performance, and understand website usage.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
7. Data Storage and Security
We take reasonable technical and organisational measures to protect the information submitted through our website against unauthorised access, misuse, alteration, or disclosure.
Booking information may be stored in our website’s administrative system and related business communication records.
However, no online system or method of electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, manage bookings, maintain business records, resolve disputes, and comply with applicable legal obligations.
When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable record-retention requirements.
9. Your Privacy Rights
Subject to applicable law, you may contact us to:
- Request information about the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally permissible.
- Withdraw consent for optional uses of your information.
- Raise a privacy-related concern or complaint.
Some information may need to be retained where required for legal, accounting, or legitimate business purposes.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security. We recommend reviewing their privacy policies separately.
11. Children’s Privacy
Our website and services are intended for use by adults making decoration enquiries or bookings. We do not knowingly collect personal information directly from children without appropriate authorisation.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable laws. Updated versions will be published on this page with a revised date.
13. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, contact us:
Business Name: [Enter Legal Business Name / Balloon Decore]
Website: https://balloondecore.com/
Email: zdea32@gmail.com
WhatsApp: +91 97547 08888
Business Address: [Enter Complete Business Address]
Grievance Officer: [Enter Name and Designation]
Grievance Email: zdea32@gmail.com